Airtable vs Trello: How to Choose the Right Project Management Software for Your Business

What is Airtable for?

Airtable is the perfect choice for the project manager looking for creatively designed software who also appreciates and understands the usefulness of spreadsheets. If someone took Microsoft Excel and added more fun and personality to it along with additional team management features, you’d get Airtable. Airtable review is designed to help marketing agencies, web design firms, and other service-based project teams monitor the progress of their work.

What is Trello for?

Trello, on the other hand, is an effective Kanban-based project management tool that focuses on simplifying every aspect of your workflow. That being said, this tool has limited capabilities as it is a workflow tool and not a comprehensive project management software. It’s great for managing every step of your process and is designed for all kinds of teams from marketing project managers to software developers.

Airtable vs. Trello: Features

This is the bread and butter of this comparison, as features are usually the first thing any software buyer considers before making a decision. Which platform offers better features?

What Airtable offers

Airtable is a project management tool that encompasses most aspects of the project planning, execution, and resolution process. This platform offers a wealth of features including task lists, kanban boards, project schedules, task collaboration, and even client access.

While Airtable is primarily a spreadsheet-based project management tool, the gallery task management view is an excellent feature. It differs from the Kanban view because it doesn’t separate task cards into their vertical categories, but instead organizes each card into its sorting method. You can sort these tasks by category, due date, start date, client, project team, and alphabetical order.

Airtable does not offer a formal budget or report card. Instead, the records and categories you create using Airtable’s spreadsheets and formulas serve as your potential budget reports. But if you don’t feel up to the challenge of creating a budget in Airtable, don’t worry, there are plenty of templates to choose from that will give you the framework you’re looking for.

Airtable offers many features as a visually pleasing project management tool. And it rewards users with a lot of versatility if they take the time to understand the spreadsheet formulas.

What Trello offers

As mentioned earlier, Trello is strictly kanban-style software, but it makes up for any lack of other features with its stellar user experience. In my opinion, Trello review has the best kanban experience I’ve seen in a project management tool, even better than Airtable’s kanban functionality. Task cards are easy to navigate and offer tons of features like tagging, comment threads, sub-task checklists, file attachments, and external tool integration.

On the other hand, Trello doesn’t offer many other project management features. There are no native financial management features, but Trello tries to make up for them by offering a long list of integrations with other project tools to fill in the gaps.

Airtable vs Trello: Support

What good is good software without vendor support? Let’s look at the facts to see which tool will give you better customer support.

What Airtable offers

Airtable offers all kinds of support options to its customers, including guides, FAQs, live webinars, tour videos, community forums, and feature articles. Everything except the phone support which is ultimately disappointing for the money you spend on this tool.

What Trello offers

Trello is owned by Atlassian. And if you have any experience using the tool Jira, you know the company has its unique approach to customer support. Most issues you’ll encounter are handled via support forms, but if you opt for the Business Class or Enterprise pricing tiers, you’ll also get access to their priority phone support.

On the other hand, Trello doesn’t offer many other project management features. There are no native financial management features, but Trello tries to make up for them by offering a long list of integrations with other project tools to fill in the gaps.

Airtable vs. Trello: Support

What good is good software without vendor support? Let’s find out which tool will give you better customer support in the long run.

What Airtable offers

Airtable which is the best project management software offers all kinds of support options to its customers, including guides, FAQs, live webinars, tour videos, community forums, and feature articles. Everything except the phone support which is ultimately disappointing for the money you spend on this tool.

What Trello offers

Trello is owned by Atlassian. And if you’ve used their flagship tool Jira, you know that they uniquely handle customer support. Most issues you’ll encounter are handled via support forms, but if you opt for the Business Class or Enterprise pricing tiers, you’ll also get access to their priority phone support.

limit of attachments per file, priority support, custom bulletin board background, unlimited team bulletin boards, custom fields, calendar view, app integration, 1000 autostart commands per month, and advanced admin privileges

Trello Enterprise: Starts at $20.83/month per user, with a gradual rate reduction as more users, are added. All previous features plus unlimited command execution, attachment restriction, power-on administration, and personalized registration.

Trello review

Trello has an average rating of 4.3 on the G2 software review site with a total of 11,105 reviews.

Airtable review

Airtable has several powerful features that have been reviewed favorably by users. Customers on G2 rate Airtable 4.6/5 with a total of 906 reviews.

Which software is better, Airtable or Trello?

If we were to just look at the total between the two tools, it seems obvious that Airtable comes out on top, but I’m not sure that’s a true apples-to-apples comparison. These tools are designed for completely different types of projects and situations, so if you were to ask me which one you should choose, I would have to say that it depends on what you need and what you value more. Both Trello and Airtable made our list of the eight best Asana alternatives, and both deserve their rights.

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